Rathbun Insurance is seeking an organized, proactive, and people-centered Office Manager / Executive Assistant to play a pivotal role within our agency. This position blends office management, executive support, and operational coordination to keep our office running smoothly while supporting meetings, leadership, and team collaboration.
This role is ideal for someone who thrives in a dynamic environment, anticipates needs before they arise, and takes pride in creating structure, follow-through, and a welcoming experience for staff, clients, and partners.
What You’ll Do
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Welcome guests and serve as the primary point of contact for visitors.
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Maintain the cleanliness, organization, and overall functionality of the office.
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Proactively identify, resolve, or escalate operational and facility needs, including basic technology or building concerns.
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Manage office supplies and inventory, ensuring timely replenishment.
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Support onsite technology needs and coordinate with third-party managed services providers as needed.
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Manage owner calendars, schedule meetings, coordinate logistics, and handle related communications.
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Provide calendar coordination and meeting support for the Management Team and Sales Team.
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Prepare meeting materials, take accurate notes/minutes, and track follow-ups to ensure accountability.
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Handle sensitive and confidential information with professionalism and discretion.
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Support internal events such as potlucks, intern shadow days, and team gatherings.
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Assist with logistics for agency events, community initiatives, and special projects.
What We’re Looking For
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Some office, administrative, customer service, or organizational experience preferred (internships, part-time roles, or volunteer experience welcome).
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Strong organizational skills, attention to detail, and a willingness to learn.
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A proactive mindset and the ability to juggle multiple priorities.
Why Rathbun Insurance?
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Be part of a forward-thinking agency with deep roots in the Lansing community.
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Work in a collaborative, inclusive environment that values teamwork, integrity, and continuous improvement.
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Competitive compensation and benefits.
About Rathbun Insurance
For 70 years, Rathbun Insurance has proudly served the greater Lansing community. Guided by our belief that “Being There Matters Most,” we focus on delivering exceptional insurance solutions while building lasting relationships.
Our core values guide everything we do:
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Play for Each Other – Foster teamwork and collaboration
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Question Everything – Seek improvement and challenge the status quo
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Be the Solution – Take initiative and provide proactive support
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Give It Away to Keep It – Share knowledge and lead with generosity
Total Compensation & Benefits
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Hourly position (38-hour work week)
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Profit-sharing opportunities
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401(k) with employer match
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Employer-paid medical insurance for single employee; 50% paid for dependents
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Employer-paid dental and vision for single employee
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Health Savings Account contribution equal to single deductible
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Annual clothing allowance
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Monthly cell phone reimbursement (set amount)
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Employer-paid short- and long-term disability insurance
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Membership to Sam’s Club, BJ’s, or Costco
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Paid time off and paid holidays
How to Apply
If you’re ready to grow your career while supporting a mission-driven agency, we’d love to hear from you. Please submit your resume and a brief cover letter explaining your interest to laura [at] rathbunagency [dot] com by 5:00 PM on Monday, February 3, 2026.
Rathbun Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.