CAREER OPPORTUNITIES

Job Posting: Office Manager & Executive Assistant

Rathbun Insurance is seeking an organized, proactive, and people-centered Office Manager/Executive Assistant to serve as a pivotal role within our agency. This position combines executive support, office management, and operational coordination to ensure the seamless functionality of our physical office, meetings, and leadership operations—while contributing to the overall efficiency and brand impact of the agency.

This role is ideal for someone who thrives in a dynamic environment, anticipates needs before they arise, and takes pride in creating structure, follow-through, and a welcoming experience for staff, clients, and partners alike.

Essential Duties and Responsibilities

Serve as the primary point of contact for visitors, warmly welcoming guests, and representing Rathbun Insurance professionally.
Maintain the cleanliness, organization, and overall functionality of the office.
Proactively identify, resolve, or escalate operational and facility needs (e.g., technology issues, building concerns).
Manage office supplies and inventory, ensuring timely replenishment and cost-effective ordering.
Identify opportunities to improve operational efficiency and support smooth day-to-day office operations.
Provide first-level support for onsite technology needs and coordinate with third-party managed services providers to resolve technical issues as needed.

Manage owner calendars, including scheduling meetings, coordinating logistics, and handling related communications.
Provide calendar coordination and meeting support for the Management Team and Sales Team as needed.
Prepare meeting materials, take accurate meeting notes/minutes, and track follow-ups to ensure accountability and task completion.

Handle sensitive and confidential information with professionalism, discretion, and sound judgment.
Support planning and execution of internal events (ie, potlucks, intern shadow days, etc.).
Assist with logistics for agency events, community initiatives, and special projects, ensuring alignment with Rathbun Insurance’s goals and values.

Qualifications

Some office, administrative, customer service, or organizational experience preferred (internships, part-time roles, or volunteer coordination experience welcome).
Strong organizational skills, attention to detail, and willingness to learn are essential.

Why Rathbun Insurance?

Be part of a forward-thinking agency with a strong community presence and innovative approach to client service.
Enjoy a collaborative and inclusive work environment that values integrity, teamwork, and continuous improvement.
Competitive compensation package

About Rathbun Insurance: For 70 years, Rathbun Insurance has proudly served the greater Lansing community, offering innovative insurance solutions while fostering long-term client relationships. At Rathbun Insurance, "Being there matters most”, and we take pride in delivering exceptional insurance solutions while upholding our core values:

Play for Each Other – Foster teamwork and collaboration.
Question Everything – Seek continuous improvement and challenge the status quo.
Be the Solution – Take initiative and provide proactive support.
Give It Away to Keep It – Share knowledge and contribute to a culture of generosity.

Total Compensation:

Hourly Rate (38-hour work week)
Profit-sharing opportunities
401k Match
Employer paid Medical for Single Employee
50% Paid Medical for Dependents
Employer paid Dental/Vision for Single Employee
Health Care Savings Account Contribution of Single Employee Deductible
Annual Clothing Allowance
Monthly Cell Phone Reimbursement (set amount)
Employer paid short- and long-term disability Insurance for Single Employee
Membership to Sam’s Club, BJ’s or Costco
Paid Time Off and Paid Holidays

How to Apply

If you’re ready to contribute to Rathbun Insurance’s success while growing your career, we’d love to hear from you! Submit your resume and a brief cover letter detailing your experience and why you’re the perfect fit for this role to "laura [at] rathbunagency [dot] com" (laura [at] rathbunagecy [dot] com) by 5pm on Monday, February 3, 2026.

Rathbun Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Summer 2026 Internship Opportunities – Now Open for Applications

Are you a dynamic and ambitious individual seeking a hands-on internship in the insurance industry? Look no further! Rathbun Insurance is thrilled to announce two Summer 2026 Internship opportunities — one designed for a high school–aged student or 2026 high school graduate, and one for a post-secondary/college-aged student.

These internships offer an incredible chance to explore the insurance industry through our exclusive, customized Internship Passport Program.

Job Title: Intern

Location: 529 West Saginaw Street, Lansing, MI 48933

Duration: Summer 2026 (Start and end dates aligned with school schedules)

Hours: 20 hours per week per intern

About Rathbun Insurance: Rathbun Insurance is a community-focused, forward-thinking insurance agency committed to delivering exceptional service and innovative solutions. As a Summer Intern, you will join a collaborative environment that values creativity, initiative, diversity, and continuous learning.

Internship Highlights:

Internship Passport Program: Rathbun Insurance utilizes Genuine Immersion’s Passport Program — an intentional, hands-on learning experience that allows interns to rotate through multiple departments and shadow industry partners. You will gain a holistic view of the insurance world, explore various career paths, and build meaningful professional connections.
Real Impact Projects: You won’t just observe — you’ll contribute. Interns will select and work on projects that drive real change, giving you valuable experience and a sense of accomplishment.

Key Responsibilities:

Participate in the Internship Passport Program, rotating through different departments.
Collaborate with teams on day-to-day tasks and projects.
Offer ideas and solutions to improve processes and services.
Engage in professional development opportunities.

Qualifications (for both internship tracks):

Current student (high school or post-secondary) or 2026 high school graduate.
Desire to grow communication and interpersonal skills.
Proactive attitude with a willingness to learn and take on new challenges.
Ability to work independently and collaboratively in a team environment.
Proven commitment to timeliness and professionalism.

How to Apply:

If you’re passionate about learning, eager to gain real-world experience, and excited to make an impact, we want to hear from you! Please submit your resume and cover letter outlining your interest in the internship to laura [at] rathbunagency [dot] com.

Be sure to include your availability between May and September and whether you are applying for the high school/2026 graduate internship or the post-secondary/college internship.